Mutual Corporation (the “Company” or “we”) recognizes the importance of personal information, and we aim to protect and appropriately process various types of information we obtain from our customers and other stakeholders (such as personal information, including names, company names, addresses, telephone numbers, and email addresses) in accordance with the Act on the Protection of Personal Information (the “APPI”) and other applicable laws and regulations.

1. Obtaining personal information

When we obtain your personal information, we will do so only in a lawful and fair manner and only to the minimum extent necessary for the purposes of use listed below. When we obtain your personal information in writing, we will clearly indicate the purpose of use and our contact details and obtain your prior consent. When we obtain your personal information in any other manner, we will announce in advance on our website the purposes of use, our contact details, and other necessary information.

You must agree in advance to our Site Policy before you provide your personal information to us. Please note that if you do not agree to the Site Policy, you may not be able to use some of our services, such as responding to your inquiries.

We will delete your personal information provided to us once we no longer need it for the purposes of use listed below.

2. Purposes of use of personal information

We may obtain your personal information if necessary when we introduce or provide our products and services to you, in which case, we will use the information to the extent specified in (1) below only for the purpose specified in (2) below.

1. (1) Scope of use
   Information relating to the following business operations and activities that are associated with our products and services.

   1. 1. Manufacturing

      2. Sales and marketing

      3. Installation

      4. Maintenance

      5. Engineering

      6. Recruitment, IR, and any other activities incidental to the above activities

2. (2) Purposes of use

   1. 1. To provide information about and announce events, including campaigns and exhibitions.

      2. To provide various materials or samples.

      3. To provide any other information and to make any other announcements.

      4. To conduct questionnaires.

      5. To follow up on the events, materials, samples, or questionnaire surveys that have been provided or notified in 1. to 4. above.

      6. To verify a contractual relationship between your employer and the Company.

3. Managing your personal information

We have reasonable security safeguards in place to prevent leaks, damage, loss, and falsification and unauthorized access to your personal information we hold, and we also take necessary safety measures for both hardware and software. In addition, we implement a range of measures to protect personal information. For example, we provide training to our employees who process personal information, and we very carefully select outsourced service providers, with whom we execute a necessary agreement. However, please be aware that there are no methods for completely eliminating possible human error and no absolute technologies to prevent unauthorized access, and that unforeseeable incidents can happen.

When we collect personal information on our website, we use SSL technology to encrypt it so that you can securely transmit your personal information.

On our website, we use Google Analytics provided by Google, Inc. to measure site usage and improve our services. Analysis may be performed using cookies, which are text files generated in connection with this, and some customer information, such as IP addresses, may be collected by Google, Inc. This information will only be used to analyze the site usage, create reports to site administrators, and provide other services. By using this website, you are deemed to have given your consent for Google to process your data in the manner and for the purposes described above.

*Please note that you can decline cookies by adjusting your web browser settings, in which case, you may not be able to use some of the functions available on this website.

Our website has links to other websites. We are not responsible for protecting personal information on those linked websites, and you are advised to refer to their respective site policies.

4. Provision of personal information to third parties

We may provide your personal information to third parties only if disclosure is required as an exception under the APPI, or disclosure is requested by those who have a lawful right to do so under the applicable laws and regulations, or in the following circumstances:

1. (1) You have given your prior explicit consent.

2. (2) We outsource part of our business operations to an external party (on condition that an appropriate non-disclosure agreement or any similar arrangement has been made).

3. (3) We carry out joint business operations with our affiliates, joint research partners, or authorized distributors or agents, in which case Mutual Corporation will be responsible for the management of your personal information, and we will announce the scope and purposes of use on the website of our relevant business division.

4. (4) We need to transfer your personal information due to a merger, business integration, or transfer, or corporate structure changes or business succession.

5. (5) The provision of your personal information is required by law, or cooperation is required for the execution of the statutory duties of national or local government agencies or their respective contractors and obtaining your consent might hinder the execution of such duties.

6. (6) The provision of your personal information is required to protect a person’s life, bodily integrity, or property, and it is difficult to obtain your consent.

5. Disclosure of personal information

You may request us to disclose your personal information held by us. You may also request correction or deletion, if necessary.

We will respond to your request to disclose or correct your personal information held by us generally within one month from the request. We promise to properly safeguard your personal information and respond to your disclosure requests in accordance with applicable laws and regulations.

6. Changes

This Privacy Policy is subject to change without prior notice. The revised Privacy Policy will come into effect when it is published on this website or otherwise communicated to you in a manner specified by us.